Open a Support Ticket
All inquiries are synced directly with the administrative portal.
Rapid Support SLA
Average ticket response time is under 2 hours. Urgent production issues are prioritized immediately.
Platform Infrastructure Status
All 4 high-speed ephemeral storage nodes and TLS encryption relays are operational.
Tier Upgrade Confirmation
Need proof-of-payment approval for Pro (1GB) or Ultra (5GB)? Use our Upgrade Request Page.
Frequently Addressed Questions
All FAQs →
Do I need to register an account to send or receive files?
No registration is required! QuickShare+ allows you to immediately share files (up to 50MB and 5 files per batch), text snippets, links, and markdown notes as a Guest. Anyone with the 8-character code or QR scan can view and download the content on any browser.
How does automatic file purging work?
Your files are held in secure temporary storage. Once the timer expires (3 hours for Free tier or 7 full days for Paid plans), our automated cleanup system permanently deletes the files and transfer records from the server.
What are the limits for Free vs Pro vs Ultra?
Free Starter allows up to 50MB and 5 files with 3-hour expiry. Premium Pro unlocks 1GB per transfer, unlimited files per batch, and 7-day storage. Ultra Max extends limits to 5GB with priority bandwidth.
How can I receive files using an 8-character code?
Simply navigate to the Receive page, enter the 8-character code (or scan the sender's QR code), and click Access Content. The files, text, note, or link will immediately be decrypted and ready.